Paul is our Head of Whole Home Retrofit and spends much of his time working on our SuperHomes programme which focuses on the private homeowner sector. He leads the team working on grant funded retrofit projects, research initiatives and providing tailored advice to customers. Paul co-created the SuperHomes Rating Scheme for the evaluation of retrofit performance. He lives in his own SuperHome which he retrofitted in 2009 and to which he has since welcomed over 500 visitors inspiring many to go on and take action to retrofit their own home. He has led multiple retrofit projects several of which received recognition through winning high profile national awards.

Paul has over 35 years of experience working in the built environment sector, two decades of which were spent in affordable housing. Originally graduating as a Building Surveyor, he went on to study a Masters in Sustainable Development and is a Chartered Environmentalist. He joined NEF in 2020 having previously supported the NEF team as a consultant.

Sally joined The National Energy Foundation in August 2021 to work on the charity’s SuperHomes projects. Prior to joining NEF, Sally completed a BA Hons in Geography from Newcastle University in 2020 and briefly worked as a Legal Market Researcher. Sally works as a Project Manager in the SuperHomes team and it is her job to ensure that all the SuperHomes projects are being delivered on-time and are on track with their targets. Sally works across the team and supports the Head of Whole Home Retrofit, the Retrofit Coordinators and Project Officers to enable effective delivery and positive results.

Sally finds working on the SuperHomes projects rewarding and worthwhile, particularly as they engage with local communities and stakeholders, and aim to address the UK’s retrofit challenge and the need for the country to decarbonise its housing stock.

Elissa joined the National Energy Foundation and SuperHomes Team in 2023 as a Project Officer, around the same time that she graduated from the University of York with a BSc in Psychology. It was whilst reading this degree that she found a love for Environmental Psychology, studying modules such as Moral and Political psychology and Behavioural Change. Elissa was keen to find a job in the environmental sector that made a real difference within the community, which is when she stumbled across the world of retrofit.

Elissa now looks after both the overall SuperHomes Community and the Three Rivers project, which is incredibly diverse and rewarding.  With the 2050 Net Zero goal in mind, Elissa is grateful to be part of such worthwhile projects and looks forward to seeing a major shift in the way we care for our planet.

Reuben Joined the National Energy foundation in July 2023 to work as a Project Officer for SuperHomes. He has a BA Honors Degree in Human Geography and Environment from the University of York. He then completed his MSc in Sustainable Cities from the University of Leeds specialising in energy usage within urban informal settlements. His role at SuperHomes involves assisting the team on many of the interesting projects we have going on.

Reuben enjoys working on the SuperHomes project as it tackles subjects he is extremely passionate about such as improving the UK’s housing stock and increasing the uptake of renewable household energy systems. Both of which will go a long way in tackling many our countries environmental, social and economic challenges.

Bill is our Technical Lead, and joined us in 2022 as one of our Retrofit Consultants.  He conducts home surveys, producing reports to recommend suitable cost-effective energy efficiency measures for your home, to reduce your energy bills and carbon footprint.

He has a background in social housing, and energy research, having worked as a Sustainability Consultant for a housing sustainability practice for 8 years. He has a BSc in Environmental Science from Kingston University, and an MSc in Renewable Energy from the Centre for Alternative Technology (CAT).

He particularly enjoys the variety of homes he visits, from 400-year-old farmhouses to modern homes, whether large or small, urban or rural, on or off-gas, and the challenges of making these more energy efficient and carbon neutral.

Christine joined the team in 2022 as one of our Retrofit Consultants.  She conducts home surveys, producing reports to recommend suitable cost-effective energy efficiency measures for your home, to reduce your energy bills and carbon footprint. She also developed a follow on support service post retrofit plan which focused on practical advice and helping clients sources suppliers and contractors. Her background is in fuels poverty, environmental management and construction and has worked in the private, voluntary and in social housing.

She has a HND in Civil Engineering Studies, various qualifications in domestic energy and fuel poverty  and qualified as a Retrofit co-ordinator in 2021.Christine loves helping people make the best choice to retrofit their homes, she loves the practical elements of the work, she is a keen environmentalist and loves engaging with clients.

Ella is excited to be part of the NEF team as a Retrofit Consultant, having joined in February 2024. With over 15 years of experience in the construction industry and a Bachelor’s degree in Architecture, she brings a unique perspective to the field of retrofitting. Ella’s journey in the construction industry has equipped her with a comprehensive understanding of building structures and design. Previously, she worked on various architectural projects, honing her skills and knowledge in the sector. Ella’s new passion lies in environmental projects and carbon zero programs, which led her to the NEF team. As a Retrofit Consultant, the role involves conducting home surveys and producing reports to recommend cost-effective energy efficiency measures.

Ella finds great satisfaction in helping homeowners reduce their energy bills and carbon footprint. Her background includes extensive experience in social housing and energy research, having worked as a Retrofit Assessor for a housing sustainability practice for several years. Ella is enthusiastic about the diversity of homes that she encounters, from historic farmhouses to modern dwellings, and appreciates the challenges each presents in the pursuit of making them more energy-efficient and carbon neutral.

Lucy works in the SuperHomes team as a Retrofit Consultant, having joined NEF in March 2024 to support the delivery of the SuperHomes: Hertfordshire and Bedfordshire project (SuperHomes: Bedfordshire & Hertfordshire). In this role, Lucy surveys homes and produces bespoke Home Energy Retrofit Option (HERO) plans for their owners. In 2019, Lucy embarked on a ‘deep’ whole house renovation and retrofit of her family’s suburban home. Through this experimental project, Lucy obtained a wealth of first-hand knowledge about the costs and challenges facing homeowners who undertake retrofit.

A passionate advocate for home retrofit, Lucy now works to enable more people to live in better homes: ones that are comfortable and healthy to live in, with lower bills and using a low carbon source of heating. Now a qualified Domestic Energy Assessor and Retrofit Assessor, Lucy’s approach to her work is also informed by her professional training and experience working as a Chartered Accountant. Lucy thrives on working at the interface between people and buildings; she recognises it is a privilege for homeowners to place their trust in her advice.